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Napleton's Schaumburg Subaru Sales Reviews

  • 911 W Higgins Rd
  • Schaumburg, IL 60195 (map)
  • (877) 423-3534
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating Great Buying Experience w/Rob G. Written by Shelly_H on 5/15/13 9:54:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We tend to hang on to our cars for a long time so the anticipation of buying a new car causes us some anxiety. We did some online work and made several online inquiries with local dealerships and Rob Goldman earned our visit. Rob is easy-going and professional and for us, Rob put us at ease immediat...
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Sales Rating Great Experience Written by mequonite on 5/14/13 4:25:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We drove over 100 miles from WI to work with salesman Rob G. We had received an excellent e price for a new Subaru Outback. It was worth the drive. Rob was not high pressure but spent a lot of time with us discussing the various options etc. The price (which was more than $1,000 less than any WI dea...
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Dealer Response

Thank you and enjoy the car!

All Comments (1)
Sales Rating Try before you buy with Napleton Subaru Written by lelando04 on 4/12/13 10:40:54 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Buyer beware, once these guys cash your check, your car is “as-is.” After going back and forth for a week with them, I’m stuck with a broken CD player that they sold me my car with. I could’ve been a satisfied customer, but instead I’m writing this negative review because of their poor customer serv...
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Dealer Response

Hello, I am sorry to hear about the problem with your CD player. We do have a policy that allows for some coverage of major components on used cars, which is good for cars newer than 7 years old, under 70,000 miles and sold for more than $7,000. It looks like... Read more

All Comments (1)
Sales Rating A dealership with Honor Written by straus on 6/12/11 9:21:47 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Finally a place to go that s does what they say over the phone the staff there was very friendly and made sure my Fiance understood the whole car before she puleed out there service department they even programmed her phone to the car.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Suspect Behavior Written by pinebear2 on 4/27/11 12:37:20 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have been interested in the Subaru Forester for over a year now. I decided to start test-driving different models to get a feel for what I really wanted. I was already aware that the Napleton Subaru is known for participating in unethical behavior and intentionally lying to their customers. Howeve...
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