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Napleton's Schaumburg Subaru Sales Reviews

  • 911 W Higgins Rd
  • Schaumburg, IL 60195 (map)
  • (877) 423-3534
  • Chat with Dealer
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Sales Rating Nelson C. Written by tks6 on 03/15/14 12:07:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Nelson was professional and patient. He made car buying a pleasant experience.
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Sales Rating Rob G. is an expert Subaru consultant Written by Flecher on 02/18/14 09:37:55 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in the market for a newer car that would give me good mileage and be highly rated for safety. I planned on buying a certified pre-owned car because of the huge depreciation in the first few years. My daughter and son-in-law had bought a Subaru a year ago at Napleton Subaru in Schaumburg. Rob G...
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Dealer Response

Thank you for the kind words and enjoy your car!

All Comments (1)
Sales Rating [non-permissible content removed], wasted my time Written by ProspCarBuyer on 02/17/14 03:27:49 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I'm AMAZED that this place still stays in business given the way they treat their current and prospective customers. This dealership was extremely rude to me, kept me waiting around constantly, acted very disgruntled with my requests and I am ASTONISHED by their scammy business practices. DO NOT DE...
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Dealer Response

I'm sorry to hear about your experience. We pride ourselves on turning around situations like these and making them positive. My contact info is on this page. http://www.napletonsschaumburgsubaru.com/dealership/staff.htm Please reach out to me and let me know ... Read more

All Comments (1)
Sales Rating Rob.. Sales Consultant of Napleton Subaru Written by unclejarvis on 12/13/13 11:55:23 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Rob was a great guy to work with on getting my second Subaru. My first car was a WRX and he was very accommodating and answered all my questions that I had. Later on I decided to get a STi but none were in stock. Rob helped locate one for me and was very prompt and professional in meeting my request...
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Sales Rating these guys are great Written by dmett13 on 12/05/13 10:17:39 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

My wife and I went to this dealership last weekend while we were in the area to test drive a car. We don't currently live in the area, and were very clear with them that we were just poking around, and probably wouldn't be buying from them for at least another 6 months. Despite that, the sales guy w...
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