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Napleton's Schaumburg Subaru Sales Reviews

  • 911 W Higgins Rd
  • Schaumburg, IL 60195 (map)
  • (877) 423-3534
  • Chat with Dealer
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Sales Rating 2014 Subaru Impreza Sedan Lease Written by NewToChicago14 on 07/13/14 08:36:01 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in the market to lease a base car with all wheel drive having never driven in snow before (especially not Chicago winters!) and settled on a 2014 Subaru Impreza Sedan. Rob was very helpful and walked me thought the whole process. I flew from my previous home to Chicago and was able to walk out...
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Sales Rating Best new car purchase experience ever! Written by NewSubbieGuy on 07/01/14 07:47:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Went to Napleton's Scahumburg Subaru with TrueCar.com pricing in hand for a 2015 Forester 2.5i Premium w/ lots of options. I was hoping to get a "better than average" price by taking something from their current inventory and possibly forgoing some of my desired options; was even willing to take a 2...
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Sales Rating Nelson C. Written by tks6 on 03/15/14 12:07:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Nelson was professional and patient. He made car buying a pleasant experience.
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Sales Rating Rob G. is an expert Subaru consultant Written by Flecher on 02/18/14 09:37:55 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in the market for a newer car that would give me good mileage and be highly rated for safety. I planned on buying a certified pre-owned car because of the huge depreciation in the first few years. My daughter and son-in-law had bought a Subaru a year ago at Napleton Subaru in Schaumburg. Rob G...
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Dealer Response

Thank you for the kind words and enjoy your car!

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Sales Rating [non-permissible content removed], wasted my time Written by ProspCarBuyer on 02/17/14 03:27:49 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I'm AMAZED that this place still stays in business given the way they treat their current and prospective customers. This dealership was extremely rude to me, kept me waiting around constantly, acted very disgruntled with my requests and I am ASTONISHED by their scammy business practices. DO NOT DE...
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Dealer Response

I'm sorry to hear about your experience. We pride ourselves on turning around situations like these and making them positive. My contact info is on this page. http://www.napletonsschaumburgsubaru.com/dealership/staff.htm Please reach out to me and let me know ... Read more

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