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Arlington Toyota Service Reviews

  • 2095 N Rand Rd
  • Palatine, IL 60074 (map)
  • (888) 693-1465
  • Chat with Dealer
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Service Rating Rude By beyond77 on 05/27/14 07:52:42 PM PDT
Recommend this dealer? No

My Camry is always serviced by the dealership. As a loyal customer the service has always been great, this morning was quite the exception. I called ahead, as always to make a 9 AM apt. It took quite some time, 1 hour 17 min. to be exact to find out that there was a nail in my tire, having brand new...
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Service Rating Great Service! By LHrad on 04/16/14 11:32:27 AM PDT
Recommend this dealer? Yes

I had to get a cap replaced in my bumper. There was a small crack and I wasn't sure if the cap would stay in place. Erick R. helped me order the part and when it came in, went above and beyond to help make sure that the cap would stay in place!
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Service Rating Disorganized, and Dishonest By evangelions on 02/05/14 11:00:30 AM PST
Recommend this dealer? No

This place is the most disorganized place ever. If you make an appointment with them you should know that they have two systems or whatever their excuse was to track your appointments. I don't know why it was so difficult to get my appointment, I gave both names, one name that the vehicle belong t...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Body shop is terrible By zlatina on 04/24/12 08:48:02 PM PDT
Recommend this dealer? No

I bought a new Toyota Corolla 2011 from them. My complaints stem from the collision center. The car is under warranty and I have a paint issue which they refuse to admit and are saying it is only a minor imperfection (dust /sand particles, trapped in the paint that come off as you attempt to wipe t...
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Service Rating Great Sales Help But Not to recommend for Service By aineis on 11/03/10 12:00:00 AM PDT
Recommend this dealer? No

This dealers Sale staffs are great. Very helpful and they nice and kind. maybe they are trying to sell a car to you. But they are way better then other dealers in the area. Only problem is Service. I've been there for service several times for my 2 toyota cars. Normally checkin for service,... gre...
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