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Arlington Lexus in Palatine Sales Reviews

  • 1285 E Dundee Rd
  • Palatine, IL 60074 (map)
  • (855) 673-5126
  • Chat with Dealer
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Sales Rating What an Unpleasant Experience Written by Mommy196 on 12/02/14 03:51:03 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I happened into your showroom on Saturday and spoke to Jamaie Brown. He gave me such a HARD sell that he drove me right out the door and into the arms of one of your competitors. I hate buying cars and frankly I would not ever buy a car from someone who absolutely refused to quote me a price for a...
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Dealer Response

Thank you for taking the time to leave us a review and let us know about your experience. We are so sorry to hear how it turned out, we strive very hard to make every experience here an excellent experience for our customers. This is completely out of characte... Read more

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Sales Rating A Superb Automobile and a Superb Dealership Written by newlexus2 on 03/26/14 05:29:37 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After literally many months of researching what our next car would be, we decided upon the Lexus ES350. This car has it all - reliability, style and class, quality, power, handling, latest technology, a luxury badge, etc. After one week of ownership, we could not be happier...we love this car so muc...
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Dealer Response

It is wonderful to hear that you had a fantastic car buying experience and that you love your Lexus ES350. We really appreciate you taking the time to leave this review about your experience at our dealership. It was our pleasure to work with you and we look f... Read more

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Sales Rating Satisfied Lexus Owner Written by Tafmoe on 03/21/14 08:30:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have purchased three Lexus vehicles prior to this fourth purchase. After visiting several different dealers trying to find the exact car we were interested in,my husband and I decided to make one last stop at Arlington Lexus in Palatine. We were greeted by Alex C. He asked us what we were interes...
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Dealer Response

Thank you so much for taking the time to leave this great review. It was our pleasure to do business with you and help you have a great car buying experience. We really appreciate you letting other customers know that Alex is great to work with. If you ever ne... Read more

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Sales Rating Great Place to buy a car Written by DavidM9 on 02/26/14 09:00:03 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My Wife and I purchased a pre-owned car from Arlington Lexus and it was a very nice experience. The car was in great condition and they showed us the repair history and the Carfax and what they had done to recondition the vehicle. Everyone we dealt with including the salesperson, General Manager and...
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Dealer Response

David, Thank you so much for the great review! I'm so happy to hear that you had a great car buying experience here! We really appreciate your willingness to recommend us to a friend and I hope you'll stop in again soon!- Rich Mclain - General Manager | 847-9... Read more

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