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Arlington Acura in Palatine Sales Reviews

  • 1275 E Dundee Rd
  • Palatine, IL 60074 (map)
  • Chat with Dealer
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Sales Rating Leasing experience @ Arlington Acura in Palatine Written by avp_007 on 11/15/11 11:24:23 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last Saturday I leased 2012 Acura TL base at Arlington Acura. I am very satisfied with my experience because I was able to have good pre-approved deal over email before dealer appraised my '09 Honda Accord I was switching from. I was working with Eddie Cano and his manager John. They consumed my 2 r...
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Sales Rating Bad buying experience Written by xfbai on 4/29/11 8:02:26 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a 2011 MDX Base model from this dealer on Saturday morning, was about to enjoy the ride, however discovered a problem that the new SUV would jerk when decelerating from 35~40MPH to around 15MPH without breaking. It happened 100% when I did that and was getting worse and worse. How could this ...
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Sales Rating This must be the perfect example, where profits are #1 over customers Written by jonesn on 9/24/10 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Here's my story: I'm a sophomore at Elmhurst College, and I'm contracted in the Army ROTC program at Wheaton College. I live at home with my parents in Palatine. I worked this summer so I could save for a used car (I needed the car so I could commute to school in Elmhurst, ROTC in Wheaton, and get t...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating best car buying experience ever. Written by gillo786 on 1/15/09 12:00:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

this was my second purchase from Arlington acura and it was truly a pleasure to do business with these folks again. my salesman Curt was an absolute gentleman and really helped us in every way. we shopped one other store before going to Arlington acura and were planning on visiting two more, but ...
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Sales Rating I'd Rather Walk than Buy another Car from these People Written by coolrich59 on 7/2/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I won't bore you with all the gory details, but I bought what was supposedly a "certified" pre-owned car from these people. I had problems with it from day one and, after many acrimonious calls that went nowhere, finally got Acura HQ involved. They covered the cost of the repairs. I ended up sell...
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