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Volkswagen of Orland Park Sales Reviews

  • 8920 W 159th St
  • Orland Park, IL 60462 (map)
  • Chat with Dealer
Sales Rating:

Bait and Switch

Written by juice_22 on 09/26/07 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After spending a fair amount of time negotiating a price on a vehicle, when it came time to sign the paperwork, I was told that the vehicle we had been working with was the wrong one. The salesman claimed it wasa clerical error. And this was after I had verify that we were talking about the same vehicle several times. He claimed it was an honest mistake, but after I specifically told him to make sure that we are talking about the same car, cost him the sale. That that particular one was several thousand more. They made a poor attempt at an apology. Shame on me for walking into that place, but, after that experience, I will never again deal with that dealership.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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