Customer Satisfaction OrientedWritten by juanchavez on 11/15/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I visited Ed Napleton Honda of Oaklawn on 11/6/2010 "just looking". The moment i stepped out into the parking lot, i was greeted by friendly staff. I was honest with the salesman Louis and told him i probably was not gonna buy anything today and without hesitation he got me a test drive. The salesman was respectful and never pushy. I agreed to run some numbers, and after we negotiated on the price of the car and they gave me a good deal for my trade in; We had a deal! The wonderful customer service extended to the finance department where Ken was equally professional, respectful, and not pushy. Mario the sales manager was totally customer satisfaction oriented and made it show. If your looking for dealer where they care about customer satisfaction and not pushy, i recommend this dealer.