Illinois Dealerships - Auffenberg Hyundai of O Fallon Illinois
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Auffenberg Hyundai Sales Reviews

  • 1300 Central Park Dr
  • O Fallon, IL 62269 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Rude. Rude. Rude. Written by DanielPaul on 09/15/14 03:08:31 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? No

Sales Manager was rude and arrogant. He acted as if I should be begging him to sell me a car, when I could just go a mile in any direction to buy from another dealer. While they went out to my vehicle to "check the VIN" someone noticed the keys that were left in the cup-holder, and decided to li...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Terrible Customer Service and Management Written by lukerankin on 07/26/14 07:50:55 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had an appointment to look at a vehicle at 9am on a Saturday morning. The night before I contacted the salesman right at closing to make sure that the vehicle was still for sale because I was traveling 2 hours away to look at the vehicle and didn't want to travel the distance and arrive with the v...
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Sales Rating THE WORST CAR BUYING EXPERIENCE EVER Written by aktiger on 11/27/13 01:45:15 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If I could give this dealership zero stars, I would. We had a new and inexperienced salesman, Dan W. The fact that he was new did not bother me, I know he was learning the ropes. He had a difficult time with the negotiation and explaining where all these costs were coming from. After over an hour of...
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Sales Rating Hidden Fees and a Long Wait Written by ben130 on 10/11/13 12:42:34 PM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I found a vehicle that I wanted to buy via an external website's search engine. This vehicle happened to be located on an Auffenberg car lot. I went to the dealer with my trade (title in hand) and my checkbook to buy the vehicle. During the negotiation I made an offer, I received a counter offer, I...
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Sales Rating Be aware, no the best deal... and check your dip stick Written by stirrupm on 04/21/12 02:32:06 AM UTC
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

We recently visited Auffenberg to see about purchasing a new vehicle. We thought (and were told by the sales manager) we would get the best deal because last year Auffenberg let my wife drive off the lot without oil in her car after an oil change. This was a hard pill to swallow but we tried anyway....
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