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Auffenberg Hyundai Sales Reviews

  • 1300 Central Park Dr
  • O Fallon, IL 62269 (map)
  • Chat with Dealer
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Sales Rating Terrible Customer Service and Management Written by lukerankin on 07/26/14 12:50:55 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had an appointment to look at a vehicle at 9am on a Saturday morning. The night before I contacted the salesman right at closing to make sure that the vehicle was still for sale because I was traveling 2 hours away to look at the vehicle and didn't want to travel the distance and arrive with the v...
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Sales Rating THE WORST CAR BUYING EXPERIENCE EVER Written by aktiger on 11/27/13 05:45:15 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If I could give this dealership zero stars, I would. We had a new and inexperienced salesman, Dan W. The fact that he was new did not bother me, I know he was learning the ropes. He had a difficult time with the negotiation and explaining where all these costs were coming from. After over an hour of...
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Sales Rating Hidden Fees and a Long Wait Written by ben130 on 10/11/13 05:42:34 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I found a vehicle that I wanted to buy via an external website's search engine. This vehicle happened to be located on an Auffenberg car lot. I went to the dealer with my trade (title in hand) and my checkbook to buy the vehicle. During the negotiation I made an offer, I received a counter offer, I...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Be aware, no the best deal... and check your dip stick Written by stirrupm on 04/20/12 07:32:06 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

We recently visited Auffenberg to see about purchasing a new vehicle. We thought (and were told by the sales manager) we would get the best deal because last year Auffenberg let my wife drive off the lot without oil in her car after an oil change. This was a hard pill to swallow but we tried anyway....
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Sales Rating Auffenberg Hyundai Is Professional Written by obi_wan on 09/25/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I walked into the dealership and was approached by a young man named Dave. He was as polite and pleasant as could be. I told him I was looking for a vehicle for my wife to replace the eight year old Kia minivan she had driven since 2002. I asked to test drive the 2011 Sonata. Dave asked, "What c...
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