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Joe Rizza Ford North Riverside Sales Reviews

  • 2100 Harlem Ave
  • North Riverside, IL 60546 (map)
  • (888) 560-2149
  • Chat with Dealer
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Sales Rating Joe Rizza Ford experience Written by woodyw321 on 06/26/14 07:01:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our salesman, Frank M., was very knowledgeable and pleasant. There was no pressure. He said that if I needed any help understanding the workings to give him a call. In fact he has already called once to make sure everything is going well. I highly recommend this dealership.
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Dealer Response

Thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Frank is an asset to our team and will be thrilled to hear that his great c... Read more

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Sales Rating Purchasing a car for my son who is in college. Written by NamVet1969 on 06/14/14 06:10:38 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Excellent: Kudos to George C. for assisting me in purchasing the 2012 Focus for my son who is in college also kudos for the finance department assisting me and a shout out to Art, Izzy an Johnny in Quick Lane in assisting me to find a car for my son in college.
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Dealer Response

Thanks for taking the time to leave this great review! I'm so happy to hear you received top-notch service from our sales team, and I hope that your son are enjoying his 2012 Focus! I'll be sure to pass along your compliments. We appreciate your business, and ... Read more

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Sales Rating stay away from Joe rizza ford Written by Hongb on 01/16/14 11:13:54 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Stay away from Joe Rizza Ford, they [non-permissible content removed]. On 01/02/2014, I bought a NEW Ford Taurus at Joe Rizza Ford North Riverside, Anthony L. and Brandon R. were the sales person. Before I drove away my car, I FOUND OUT that there were no floor mats which there should be, remember, ...
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Dealer Response

Hongbing, I'm very sorry to hear about your recent negative experience with us. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your disappointment. We are making every attempt to work with you regar... Read more

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Sales Rating Good sales experience. Written by New_To_Ford on 10/21/13 06:39:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

These guys are good. They know their customers. I told them I didn't want to go through the back and forth nonsense. The back and forth isn't the way they do things. They were very upfront about everything. They are in the business of selling products. For the products I wasn't interested in, it onl...
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Dealer Response

Thank you for this encouraging and detailed response! I am glad that you were able to utilize our web tools to make the process go even smoother. Also, I am thrilled to hear that our sales team gave you a no-pressure, hassle-free experience. We genuinely liste... Read more

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Sales Rating Great Salesman, Excellent Service! Written by CubNat on 10/08/13 01:09:52 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our Salesman Raul was Excellent , he made sure we were well informed about all the cars we looked at. My husband seen a truck he loved and to find out the next morning it was sold so he took us to see something else. While we also loved the truck he showed us and were most likely going to buy it we ...
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Dealer Response

All of us at Joe Rizza Ford North Riverside congratulate you on your new truck and appreciate the opportunity to earn your business! Raul is a great addition to our Sales Team and we are glad you had the opportunity to work with him. We will be sure to pass al... Read more

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