Gerald Subaru of North Aurora Sales Reviews Dealerships
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Gerald Subaru of North Aurora Sales Reviews

  • 213 Hansen Blvd
  • North Aurora, IL 60542 (map)
  • (877) 846-0324
  • Chat with Dealer
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Sales Reviews

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Sales Rating review 2015 outback Written by vision2015 on 03/30/15 08:51:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The process was long. Also, the inside of the vehicle was not clean. Found several scuff marks in side driver side door. Advised the sales rep several times to nake sure the veh was clean on the inside. Also, discover food productsbetwen car seat and tic tacs on the passenger side.
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Dealer Response

Thank you for your feedback. At Gerald Subaru of North Aurora, our goal is for all of our guests to leave feeling 100 percent satisfied. We’re sorry to hear this was not the case for you. Please contact me at your earliest convenience so we can discuss this fu... Read more

All Comments (1)
Sales Rating Gerald Subaru is an awesome place to buy a vehicle Written by smiley95 on 03/24/15 03:30:53 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Your staff is friendly and knowledgable and my salesman Sean Ryan did a fantastic job And your facility was very clean
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Dealer Response

Thanks for this great review! It's wonderful that Sean and the rest of our team were able to help you find the perfect vehicle for you. Let us know if we can do anything else for you. We look forward to helping you enjoy your car for many years to come. Sin... Read more

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Sales Rating Finally a good car buying experience! Written by LNance56 on 03/13/15 06:12:14 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I sent an online request on Sunday evening for the price of my Forester. By 9:05AM Monday morning Lance Armstrong had e-mailed me with the price, which was the best price I'd seen out there. I called Lance and told him I already had a deposit on the same vehicle through the Gerald Naperville locatio...
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Dealer Response

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Erik and Lance provided you with a great car-buying experience. I hope that you are enjoying your new Forester! We're glad we have earned your fut... Read more

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Sales Rating Great Sales Experience at Gerald Subaru North Aurora Written by tekman78 on 03/12/15 06:58:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Was shopping around the Chicago area for a new 2015 Subaru Legacy. With the options I wanted, these aren't easy to come by just sitting on the lot. Made initial contact with dealerships going through the internet sales channel, getting prices where vehicles close in spec were available. I wasn't imp...
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Dealer Response

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. Congrats on your new 2015 Subaro Legacy! We a... Read more

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Sales Rating Great Job Gerald Subaru Written by Batavian on 03/12/15 08:18:07 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I can't overstate how knowlegable, patient and helpful everyone was that I dealt with, especially my salesperson, Mohammed Aly. He even came in on his day off because I preferred to close the deal that day. Mr. Spikener also was very clear, thorough and patient in explaining the various warranty opt...
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Dealer Response

Thanks so much for this great review and congrats on your new Subaru! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your kind words to Mohammed ... Read more

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