Illinois Dealerships - Star Nissan of Niles Illinois
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Star Nissan Sales Reviews

  • 5757 W Touhy Ave
  • Niles, IL 60714 (map)
  • (855) 220-4428
  • Chat with Dealer

Sales Reviews

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Sales Rating Very unhappy Written by Sorrybuyer on 04/26/16 12:43:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We purchased a car from Star Nissan. A week later I received a call informing me that we owed a $2,000 down payment on the vehicle. We were puzzled since we had paid with a check. They claimed the down payment was somehow not collected and not included in the unpaid balance due listed in the sale co...
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Dealer Response

Thank you for taking the time to share your experience with us. We thrive on feedback to help better ourselves and enhance the experience of all of our customers. With that being said, we apologize for the unpleasant experience. Joe D'Andrea the General Manage... Read more

All Comments (1)
Sales Rating Run arounds Written by AuroraAmy on 01/08/16 11:23:14 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

When we came in to purchase a used vehicle went for a test drive and liked the truck except for the fact the passenger side window motor was broken. They originally said the truck would have to be purchased 'as is' until we were about to walk out. For a 13k vehicle you would expect them to inspect a...
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Sales Rating Duped! Written by guitarpick on 11/24/15 08:07:29 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

They were good in deceiving customers by adding the extended warranty in the contract without the customer's knowledge. So I advice anyone if you find yourself in front of them to watch and double check the contract before signing to make sure you know how much is your total loan and the interest ra...
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Sales Rating Very Friendly & Helpful Staff Written by HollyR1 on 10/25/15 09:51:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It has been 13 years since I bought a car, so I was emotional about parting ways with my previous car. I only came in because Allison and Rob helped me find an amazing deal on an Infiniti Q50a that I just couldn't say no to--it was actually affordable for me. Luis Velazquez helped me all through the...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Better Nissan Dealership Out There Written by tagamasid1023 on 08/30/14 10:03:29 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

No different from the majority of car dealers out there but I'm pretty sure there are some better than this one in terms of integrity and quality service. Most salespeople are hard-sellers and will do every con-way to pull a fast one on you.
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