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Naperville Chrysler Jeep Dodge Ram Service Reviews

  • 1565 W Ogden Ave
  • Naperville, IL 60540 (map)
  • (888) 714-0092
  • Chat with Dealer
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Service Rating Paid $1800 - Car not fixed By gottarun1 on 08/29/14 12:58:53 PM PDT
Recommend this dealer? No

I paid $1800 for work that did not solve the problem. I took my Dodge Grand Caravan to the service department for smoking and overheating. They worked on the car for about a day. During the day, I received a call about the diagnosis and the cost of $1800 to repair the van. I authorized the repair. T...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Total Rip Off!!!!! By ofischlewitz on 06/08/11 10:50:47 AM PDT
Recommend this dealer? No

My wife and I purchased a 2010 Dodge Grand Caravan in August of 2010. The following day we had to bring it in because the brakes were making the car shake. After arguing they agreed to replace the front brake pads and rotors. A few days later dropped it off to have a DVD player installed. They send ...
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Service Rating HORRIBLE service! By raiden23 on 03/21/10 12:00:00 AM PDT
Recommend this dealer? No

I had a check engine light come on in my Jeep Liberty (which I initially purchased from these people). Made an appointment like a responsible adult for 4 PM on a Friday (they close at 7 PM) and took work off early to go. I get in and the service attendant said "Its getting late in the day" and "...
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Service Rating naperville jeep By tarvain52 on 12/09/09 12:00:00 AM PST
Recommend this dealer? No

ripoffs brought car in because my jeep ran low on oil and all the indicator lights came on. waited three days and was told that i needed a new engine. i asked them if the engine still started they would not tell me. they wanted to charge me 7,500.00 for new engine and even had the nerve to have a s...
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Service Rating Not reliable By jd_hyundai on 08/02/09 12:00:00 AM PDT
Recommend this dealer? No

I took my Jeep to be repaired twice. Both times I gave them a written list of items to be checked. Both times they ignorred the list. The second time I specifically pointed out a worn radiator hse that needed to be replaced. When I picked up the car I asked about the hose and they claimed the checke...
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