Mercedes-Benz of Naperville Sales Reviews Dealerships
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Mercedes-Benz of Naperville Sales Reviews

  • 1569 W Ogden Ave
  • Naperville, IL 60540 (map)
  • (866) 983-0556
  • Chat with Dealer
  • Awarded in 2015
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Sales Reviews

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Sales Rating I love my GL450 Written by Rex_Isip on 02/03/15 08:00:14 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

While having my E320 serviced on the MLK holiday, I noticed a 2008 GL450 parked in front of the showroom. I viewed the interior and exterior and was satisfied with both conditions. I went home and did some research and scheduled a test drive. The asking price was in line with KBB and going price of ...
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Sales Rating Great Experience! Written by NameIsPrivate on 01/28/15 08:47:54 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a new GLA 250 in early January. Brenda in Sales was very helpful and went the extra mile to locate the right car. She volunteered her personal time on a weekend to retrieve the car from a neighboring dealer. Negotiations were painless and fair. The financing and delivery groups...
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Sales Rating Custom Order G63 Written by G63Blackbird on 12/29/14 11:29:00 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased several vehicles from Mercedes-Benz of Naperville, and specifically Ed Franzen. This time however I wanted to custom order a G63 with specific paint, seats, trims. etc. Ed painlessly walked through the process with me, including an available slot to even place the order. He did r...
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Sales Rating Used car sales - Undisclosed hit car. Written by tom4557 on 12/23/14 07:35:15 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This dealership will go out of it's way to hide a hit car. I blame myself for not canceling this purchase. I had time but continued because I had flown in to pick up the car. It dawned on me later why they had me sign the carfax sheet they printed on the car. (First time I had ever seen that happe...
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Dealer Response

We regret that you had a negative experience with Mercedes-Benz of Naperville. We strive to provide excellent service to our customers. If you'd be willing, please call our General Manager at (630) 537-0312 to ensure that your next visit with us provides more ... Read more

All Comments (1)
Sales Rating GL550 from Ed Franzen Written by acarbon on 12/20/14 05:52:28 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just bought a new GL550. I originally did my research through Edmunds. I received a call the next day and was told I would be dealing with Ed Franzen. Ed made it EXTREMELY easy and pleasant. I wanted to have everything done over the phone so I would just need to go in and sign the paperwork. T...
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