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Bill Jacobs BMW Sales Reviews

  • 2495 Aurora Ave
  • Naperville, IL 60540 (map)
  • (877) 666-6901
  • Chat with Dealer
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Sales Rating Excellent experience and care Written by dembinsk on 04/28/13 12:34:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bill E. and Rob T. helped tremendously in ordering my 2013 335i. I received regular updates from Bill and when the vehicle delivered with a minor detail missing - they offered me a BMW 335i loaner similar to my actual car, while addressing the issue in short time. Overall, great service and good fee...
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Dealer Response

Thank you for taking the time to leave feedback. We are pleased to read about your excellent experience at Bill Jacobs BMW! Drew Elizabeth Martino

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Sales Rating I Love my Bmw Written by rjloncar on 04/26/13 10:40:13 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my first BMW shortly after 911 occurred. I was in the market looking and saw the 2001 M3 Convertible and feel in love with that car. The sales team then, made me feel comfortable with my experience with Bill Jacobs from Sales to Service over the last 12 years. In the last 12 years I have ow...
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Dealer Response

Robert- Thank you for taking the time to provide us with a great review! We appreciate it and hope to see you back again soon. Drew Elizabeth Martino

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Sales Rating Sales Written by jnkcorp on 04/25/13 03:57:33 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Most courteous and knowledgeable about BMW makes, they are very concerned about your needs when purchasing a new car, the atmosphere at Bill Jacobs is comforting and relaxed. Sales team is most kind and helpful, make you feel like home.
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Dealer Response

Thank you for the positive review. We are glad to hear that your visit at Bill Jacobs BMW was comfortable and relaxing. We work hard to make sure all of our customers have a top notch experience! Drew Elizabeth Martino

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Sales Rating Customer Service Supreme Written by BMWVolt on 04/25/13 01:01:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been a customer of Bill Jacobs BMW since I could remember. The reason for this is simple, I have been treated way above and beyond by both sales and service staff, not to mention the support staff is wonderful as well. I own and run a Service-based business and I appreciate the fact that eve...
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Dealer Response

Thank you for the positive review. We are pleased to hear such great feedback from a loyal customer. Drew Elizabeth Martino

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