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Planet Honda Sales Reviews

  • 5505 Auto Ct
  • Matteson, IL 60443 (map)
  • Chat with Dealer
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Sales Rating Do not honor all offered Written by cferrran on 1/14/12 9:30:13 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was given something different to what I was sold. I bought an original Honda zero deductible 8 yrs 120k miles extended warranty and the contract received later was for aftermarket, 7 yrs, $100 deductible. And during the last portion many documents had to be rewriten because of "typos" all in the f...
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Sales Rating Planet Honda does NOT honor their own offer! Written by bobeinhorn on 5/14/11 4:39:02 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

We are a previous customer at Planet Honda, purchasing a new 2005 Odyssey from them six year ago with no problems. So when we decided to purchase a new Odyssey, we naturally choose Planet Honda as our dealership expecting to receive the same kind of prior service. Well, let me tell you that things h...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating BAIT & SWITCH DEALER BEWARE-- REPORTED TO ATTORNEY GENERAL----STAY AWAY Written by hondabob1 on 4/3/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealer is guilty of BAIT & SWITCH tactics. Quote and advertise one price and when you come in they tell you a higher price and will not honor their ads!!! They are [violative content deleted], under investigation by Illinois Attorney General!!!!!! BUYER BEWARE, YOU HAVE BEEN WARNED! STA...
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Sales Rating Lacking Customer Service Written by kkleverence on 10/18/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We bought our CR-V here in August 2008, and we will not make the mistake of ever going back to this dealership. Part of our purchase agreement was that they would fix the front bumper on their "certified car" since someone had obviously backed into it. We were told it would be no problem and would b...
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Sales Rating Don't ever buy from this dealership Written by 1sttimebuyer08 on 10/2/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

From my experience, this dealership is everything that is wrong with car sales. They are the stereotypical used car salesman that are willing to do or say anything to close a deal, regardless of whether or not they intend to keep their part of the bargain. It is almost comical how they send closer...
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