Lombard Toyota Scion Service Reviews
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Lombard Toyota Service Reviews

  • 725 W Roosevelt Rd
  • Lombard, IL 60148 (map)
  • (866) 938-7032
  • Chat with Dealer
  • Awarded in 2014, 2016

Service Reviews

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Service Rating I Love Lombard Toyota Service!!! By MsMcAdams on 07/25/16 10:08:19 AM PDT
Recommend this dealer? Yes

I really appreciate that the Service employees treat everyone professionally and with respect. Unlike other dealership service departments that have the attitude that because I am a woman, I do not know what I am talking about or they do not take me seriously.
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Service Rating Great service department. By tjbonzo on 07/14/16 11:45:26 AM PDT
Recommend this dealer? Yes

Jeff was very accommodating with my schedule. Recommended some service that I didn't know I needed but didn't feel like I was getting ripped off (up-scoped). Appreciate the honesty.
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Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, The Lombard Toyota Team

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Service Rating Nice Dealership By Valerie99 on 06/26/16 08:46:03 AM PDT
Recommend this dealer? Yes

I find the dealership wonderful to deal with. They are courteous. They get the work done in a timely manner.
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Dealer Response

Valerie, thank you for your kind words! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Lombard Toyota Scion Team

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Service Rating Consistently excellent service By meezerette on 06/03/16 06:54:21 AM PDT
Recommend this dealer? Yes

The normal maintenance work was done within the specified time. The mechanic recommended a few additional service items, and Jerry, my service advisor, gave me sufficient information to decide which should be done immediately and which could wait until a future service visit. Jerry also takes care...
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Dealer Response

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that Jerry and the team were there to take care of you! Thank you again, and we always look forward to working with y... Read more

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Service Rating 16Camry 5,000 mile service. By Midwestdave on 05/27/16 07:50:38 AM PDT
Recommend this dealer? Yes

Didn't take long to perform the 5,000 mile service while I waited. By the time I finished a complimentary cup of coffee and a donut, the car was just a ready.
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Dealer Response

Thank you for the feedback, David! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check out our page for access to our special offers! All the best, The Lom... Read more

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