Well I initially gave Grossinger Toyota North one star, I gladly give it 5 stars now. Mark Krochmal was wonderful in responding to my initial complaint, he worked with us until we were entirely satisfied not only with the purchase but with excellent customer service! Grossinger is very fortunate to have an employee who goes beyond what I have ever seen in customer service with any purchase I have ever made, he must definitely be Grossinger's best asset! Thanks to Sean for being so nice and efficient, another great Grossinger employee, and thanks to Grossinger for taking customer service so seriously, I will refer friends and family and be there again, but not too soon since I got a great car! Thanks Mark!! Thanks Sean! Thanks Grossinger!
Original Review - BEWARE of price scamming here. Make sure to compare what is included in the sticker price to what they are trying to charge you. Went there today and the sticker showed destination charge included and they tried to double dip and charge me again for the destination charge, $720 when we asked the salesman he said "I'm only the messenger I don't put in the prices" and when we approached the employee who does the pricing he stammered so much, BEWARE!!!! Also beware on the tradeins, first offered us a bad number and then when we told them we know the value suddenly they did up it, so know what your trade ins are worth. Am reporting them for deceptive practices on Monday!!!
Post a Comment or Update This Review
You must be signed in to post a comment or update this review.Sign In