Napletons River Oaks Honda Sales Reviews
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Napletons River Oaks Honda Sales Reviews

  • 17220 Torrence Ave
  • Lansing, IL 60438 (map)
  • (888) 749-2072
  • Chat with Dealer

Sales Reviews

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Sales Rating Please read before purchasing from this dealership Written by Nicole2581 on 05/16/16 10:30:29 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

My husband and I found Napleton River Oaks Honda while browsing Trucar.com. We were contacted within hours of inquiring about the vehicle online. We live 3 hours from the dealership but decided to make the drive the following day to purchase a 2013 KIA Optima SXL. We arrived right before they opened...
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Sales Rating Go see frank Written by Abuaman1975 on 02/03/16 08:33:43 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased many vehicles in my lifetime, this time it was different. I dealt with the general manager Frank who is very straight forward and we made a deal. I was out of the dealership in one hour with the new civic, one hour WOW. Next day he calls me and wanted to know what did I think of ...
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Dealer Response

Thank you so much for taking the time to leave this wonderful review. At Napleton River Oaks Honda, we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that I was able to do just that. Don't hesitate to call or s... Read more

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Sales Rating Horrible Written by William126 on 10/24/15 06:28:11 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have never been more insulted by the blatant lies and disrespect Andrew and Frank have shown me. The desperation was pathetic. Any human being with half a brain would never allow these two [non-permissible content removed] to touch anything that has to with your personal information. I do not reco...
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Dealer Response

William, we are discouraged to hear of your unpleasant experience during your recent visit to Napletons River Oaks Honda. I would personally like to apologize for the behavior of some of our staff. I assure you that changes have been put in place to prevent th... Read more

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Sales Rating Exceptional Experience Written by Adrienne22 on 10/17/15 07:07:06 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was extremely pleased with my visit to Napleton River Oaks Honda Dealer in Lansing, IL over the Holiday Weekend. My sister and I stopped by hoping to get a good deal. By the time we left, the ?good deal ?turned into a feeling of accomplishment beyond our expectations! Sales Consultant, Ea...
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Dealer Response

Adrienne, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive ... Read more

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Sales Rating Recommended Written by EByrd31 on 05/20/15 11:35:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I lived the kindness, care, concern, and friendliness. Didn't feel like a sell, but more like they were trying to help me get both what I wanted and needed to work for me.
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any quest... Read more

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