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Napletons River Oaks Honda Sales Reviews

  • 17220 Torrence Ave
  • Lansing, IL 60438 (map)
  • (855) 271-0945
  • Chat with Dealer
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Sales Rating Jay & Shack were great Written by MMT33 on 08/08/14 09:45:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jay S. and Jermaine S. worked with us to get a great deal on a used Honda Odyssey. We came in to see a particular used minivan that we had found online, and we bought it on the same visit. Personally, I have never enjoyed the car buying process in general, but Jay and Shack made it is pleasant as po...
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Sales Rating DO NOT GO HERE!!! Written by dubbld123 on 04/24/14 04:49:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I must say it is a nice looking dealership... but be aware!! They play nice, and screw you in the end!! I was there a few months ago and purchased a car. I found out later they had stolen most of my down payment and put it in their pocket. This in turn led to my payments being $50 more a month highe...
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Dealer Response

I truly apologize you had such a bad experience, I am not aware of any situation that happened regarding this matter and I handle all customer concerns. Please feel free to call me so I can get this resolved for you 708-868-0100 and ask for frank. We do not to... Read more

All Comments (1)
Sales Rating Great experience Written by NORA3165 on 10/08/13 04:50:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an all around wonderful experience here! Shack was great! I will definitely send anyone looking for a Honda to this dealership, and to Shack! I also met Will, the General Manager. Very nice guy! Even the financing part of the deal was a good experience - Zak was awesome! And lastly, I met Larr...
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Sales Rating Great Service Written by ssoliz36 on 10/02/13 06:29:11 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were in need of a SUV and we had been to three other dealerships before stopping at Napletons River Oaks. We worked with Ryan to try and get the numbers to work for a 2011 Honda Pilot EX-L. After a few back and forth's, we were able to work out a deal for the vehicle. The process was m...
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Sales Rating 2011 Honda CR-V Written by andym6 on 09/21/13 10:31:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I bought a 2011 Honda CR-V, we drove from Madison Wisconsin to Lansing & were greeted right away. Shack was very helpful & answered all of our questions. We then sat down with the finance director (Zak) and he was very good as well & answered all of our finance questions. I would recomme...
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