Napletons River Oaks Honda Sales Reviews Dealerships
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Napletons River Oaks Honda Sales Reviews

  • 17220 Torrence Ave
  • Lansing, IL 60438 (map)
  • (888) 749-2072
  • Chat with Dealer
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Sales Reviews

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Sales Rating Recommended Written by EByrd31 on 05/20/15 11:35:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I lived the kindness, care, concern, and friendliness. Didn't feel like a sell, but more like they were trying to help me get both what I wanted and needed to work for me.
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any quest... Read more

All Comments (1)
Sales Rating Very Happy and Excited Customer Written by Bettyboop38 on 03/31/15 01:08:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I Came into the dealership looking to purchase and used car. My Salesman Jermaine 'Shack' convinced me to buy new. He helped with everything step by step. He was wonderful help also along with the other staff as well. I love him for that and now I'm a happy camper with a new 2015. Shack your the gre...
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Sales Rating Jay & Shack were great Written by MMT33 on 08/08/14 09:45:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Jay S. and Jermaine S. worked with us to get a great deal on a used Honda Odyssey. We came in to see a particular used minivan that we had found online, and we bought it on the same visit. Personally, I have never enjoyed the car buying process in general, but Jay and Shack made it is pleasant as po...
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Sales Rating DO NOT GO HERE!!! Written by dubbld123 on 04/24/14 04:49:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I must say it is a nice looking dealership... but be aware!! They play nice, and screw you in the end!! I was there a few months ago and purchased a car. I found out later they had stolen most of my down payment and put it in their pocket. This in turn led to my payments being $50 more a month highe...
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Dealer Response

I truly apologize you had such a bad experience, I am not aware of any situation that happened regarding this matter and I handle all customer concerns. Please feel free to call me so I can get this resolved for you 708-868-0100 and ask for frank. We do not to... Read more

All Comments (1)
Sales Rating Great experience Written by NORA3165 on 10/08/13 04:50:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an all around wonderful experience here! Shack was great! I will definitely send anyone looking for a Honda to this dealership, and to Shack! I also met Will, the General Manager. Very nice guy! Even the financing part of the deal was a good experience - Zak was awesome! And lastly, I met Larr...
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