Thomas Nissan of Joliet Service Reviews Dealerships
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Thomas Nissan of Joliet Service Reviews

  • 1427 N Larkin Ave
  • Joliet, IL 60435 (map)
  • Chat with Dealer
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Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating quality service work By brownie11 on 01/06/11 09:55:31 PM PST
Recommend this dealer? Yes

All the Nissans we have owned have been serviced by Thomas. There has never been a problem with their service or work! Several times we have had major warranty repairs. Each time the work was done on a timely basis and we have never had a doubt about the quality of their work! A friend needed tires ...
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Service Rating REALLY BAD SERVICE DEPARTMENT By zambrano on 10/14/10 12:00:00 AM PDT
Recommend this dealer? No

It has to be the worst service dept ever, everytime I have to take in for service they say that everything check out ok, but when I bring home something else is always wrong two days later. After taking it in for service five times in less than a year not one time have I left that place satisfie...
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Service Rating DO NOT GO TO THIS PLACE!~!!! By tiredofthomas on 01/29/09 12:00:00 AM PST
Recommend this dealer? No

This Nissan service department has to be the absolute worst I've ever encountered in my life! (And I've owned a Nissan for over 20yrs). God forbid you call this place and someone actually picks up the phone to start with. Then you have [violative content deleted] transferring you here and there, ...
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Service Rating Worst Service Ever By sampal on 09/08/08 12:00:00 AM PDT
Recommend this dealer? No

Trying to call this dealership was my first clue this was going to be a bad experience. It took me about 7 times to call in before I could speak to anyone. Between getting dropped in the transfering to different departments, to having someone picking up the wrong line, only to be hang up on me twi...
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Service Rating Cars are great, salesmen are nice, and service is terrible By roro5 on 06/17/08 12:00:00 AM PDT
Recommend this dealer? No

Not very organized. No communication between employees. Poor service. Can't repair what seems like simple problems. Tried another Nissan dealer and found the exact same problem. (Might be a Nissan thing) Remember, when you buy a car you marry thier service dept. for 3years 36000 m...
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