The sales person I dealt with answered all questions and was very personable. I made at least 3 visits to the dealership and dealt with the same sales person. He patiently answered the questions I had, and did not make me feel rushed or uninformed, as I test drove several different models of vehicle. I could tell that the dealership is very focused on the care and satisfaction of their customers. The only negative in my experience was in finance - I felt rushed and the person I dealt with seemed reluctant to explain the charges on the bill of sale. Overall, it was a very satisfactory experience and I would recommend this dealership.