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Highland Park Ford Lincoln Sales Reviews

  • 1333 Park Ave W
  • Highland Park, IL 60035 (map)
  • (888) 470-3514
  • Chat with Dealer
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Sales Rating Sales Approach that works Written by john_k2 on 06/30/14 05:27:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales approach was not as high pressured as it is at a lot of dealerships. My sales rep was really willing to take time with me as I did research on line and had four different stock numbers I was interested in and she pulled the sheets for each on and we viewed each one in the lot, test drove o...
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Dealer Response

John, we're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Highland Park Ford Lincoln, we always strive to provide the utmost in quali... Read more

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Sales Rating Fabulous purchase experience! Written by ToddWilkerson on 06/06/14 10:15:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very caring, detailed approach ... making sure I was aware of the process and my various alternatives. I had a bit of a tight timeframe with a Ford lease ending and my desire to order a new Ford for purchase. Came through it with very little difficulty!
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Dealer Response

Todd, thank you so much for this excellent review about our dealership. Our customers mean everything to us and we are thrilled our staff made your experience one to remember. Providing world-class service is our top priority for everyone who walks through our... Read more

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Sales Rating Great Dealership Written by Gioryios on 04/25/14 04:26:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Highland park ford is one of the best dealers I've been to in a long time. No Games Were Played and they were very professional. They took care of all my needs and made it a pleasurable experience.
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Dealer Response

Thank you so much for your positive feedback and we appreciate your kind words about our dealership. Providing our customers with world class customer service is our number one goal and it is great your experience went so well. Thanks again for your review, an... Read more

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Sales Rating NEVER PURCHASE FROM THIS DEALERSHIP Written by dcb10 on 03/09/14 02:06:48 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I had the worst experience at this dealership yesterday. Matt P. gave us a written quote with the amount needed to finance only to add $2,000.00 more when we returned to purchase the car. The owner, Martin P., (Matt's father) stated that the numbers were added wrong and if we could add w...
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Dealer Response

On behalf of our team here at Highland Park Ford Lincoln, I sincerely regret that our customer service did not live up to your expectations. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that ever... Read more

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Sales Rating Honest Salesman and Quality Cars Written by AM_Sales0924 on 02/25/14 07:31:27 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been a customer of Highland Park Ford Lincoln for over 20 years, and they have always been courteous, and helpful. Great cars, good service.
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Dealer Response

Thank you so much for continuing to choose our dealership over the past 20 years! We love hearing about customers that have a great experience at Highland Park Ford Lincoln and we are glad you are one of them! It means a lot to us that you took the time to sha... Read more

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