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Highland Park Ford Lincoln Sales Reviews

  • 1333 Park Ave W
  • Highland Park, IL 60035 (map)
  • (888) 470-3514
  • Chat with Dealer
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Sales Rating NEVER PURCHASE FROM THIS DEALERSHIP Written by dcb10 on 03/09/14 02:06:48 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

My wife and I had the worst experience at this dealership yesterday. Matt P. gave us a written quote with the amount needed to finance only to add $2,000.00 more when we returned to purchase the car. The owner, Martin P., (Matt's father) stated that the numbers were added wrong and if we could add w...
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Dealer Response

On behalf of our team here at Highland Park Ford Lincoln, I sincerely regret that our customer service did not live up to your expectations. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that ever... Read more

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Sales Rating Honest Salesman and Quality Cars Written by AM_Sales0924 on 02/25/14 07:31:27 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been a customer of Highland Park Ford Lincoln for over 20 years, and they have always been courteous, and helpful. Great cars, good service.
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Dealer Response

Thank you so much for continuing to choose our dealership over the past 20 years! We love hearing about customers that have a great experience at Highland Park Ford Lincoln and we are glad you are one of them! It means a lot to us that you took the time to sha... Read more

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Sales Rating OUTSTANDING SERVICE !!!!! Written by val45 on 02/25/14 06:18:08 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This dealership was very professional and courtesy. The best experience I ever had with purchasing a vehicle. The staff was friendly and personable. I would definately recommend this dealership to others.
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Dealer Response

Your wonderful review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Highland Park Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to ... Read more

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Sales Rating Outstanding and Expedient Service Written by Aasi on 01/04/14 11:24:24 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Matt P. is true professional who is organized, experienced and detail orientated. All the paperwork and car were ready to be delivered upon our arrival which saved us time and money. We highly appreciate the outstanding service along with respect and courtesy. We look forward doing business in the f...
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Dealer Response

Aasi, thank you for the glowing review with high ratings! We truly appreciate you taking the time to send us your feedback. It was our pleasure providing you with excellent customer service while you purchased your vehicle. Make sure to follow us on Facebook a... Read more

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Sales Rating An excellent experience Written by reb433 on 09/07/13 09:08:03 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an excellent experience working with Barry at Highland Park Ford Lincoln. He was knowledgeable and helpful without being pushy. He was also patient and answered my lengthy list of questions. I feel I made the best choice when buying my 2014 Ford Focus at this dealer.
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