Highland Park Ford Lincoln Sales Reviews Dealerships
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Highland Park Ford Lincoln Sales Reviews

  • 1333 Park Ave W
  • Highland Park, IL 60035 (map)
  • (866) 945-0985
  • Chat with Dealer
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Sales Reviews

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Sales Rating Horrible Buying Experience!!!!! Written by Ryanangela on 02/25/15 06:57:25 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you like being lied to and are looking for a horrible car buying experience than Highland Park Ford is the dealership for you!!!! If you are looking for a honest dealer who will give you a fair price than I would NOT recommend going to Highland Park Ford.
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Sales Rating Enjoyable Car Buying Experience Written by Ready_1 on 07/12/14 11:53:43 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Really liked the x-plan pricing process. Very straight forward and took all of the pressure of finding something in inventory off. Susannah was great at helping us find a vehicle that matched our requirements. The delivery of the car with initial phone synch and training was great. Post sale support...
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Dealer Response

Thanks so much for taking the time to write this review! Susannah is great with people and focuses on what the customers' needs are. She will be pleased to hear about your positive experience. If you have any questions about your new vehicle, please come back ... Read more

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Sales Rating Sales Approach that works Written by john_k2 on 06/30/14 05:27:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales approach was not as high pressured as it is at a lot of dealerships. My sales rep was really willing to take time with me as I did research on line and had four different stock numbers I was interested in and she pulled the sheets for each on and we viewed each one in the lot, test drove o...
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Dealer Response

John, we're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Highland Park Ford Lincoln, we always strive to provide the utmost in quali... Read more

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Sales Rating Fabulous purchase experience! Written by ToddWilkerson on 06/06/14 10:15:28 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very caring, detailed approach ... making sure I was aware of the process and my various alternatives. I had a bit of a tight timeframe with a Ford lease ending and my desire to order a new Ford for purchase. Came through it with very little difficulty!
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Dealer Response

Todd, thank you so much for this excellent review about our dealership. Our customers mean everything to us and we are thrilled our staff made your experience one to remember. Providing world-class service is our top priority for everyone who walks through our... Read more

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Sales Rating Great Dealership Written by Gioryios on 04/25/14 04:26:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Highland park ford is one of the best dealers I've been to in a long time. No Games Were Played and they were very professional. They took care of all my needs and made it a pleasurable experience.
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Dealer Response

Thank you so much for your positive feedback and we appreciate your kind words about our dealership. Providing our customers with world class customer service is our number one goal and it is great your experience went so well. Thanks again for your review, an... Read more

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