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Harvard Ford

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Customer Reviews of Harvard Ford

8 sales Reviews
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1 out of 5 starssales Rating

No Principles

by Jim on 02/02/2021

Sales double talk lie just to sell a car. Zero integrity w/ Alex who misrepresented dimension of vechile only to find out won't fit in garage.. Good thing my daughter asked me will it fit. Then Alex said car in service prior to being sold. Following day had trade/in value great rate and excellent payments. Said be there inc3 days with title and keys and have insurance on car 2 days so 3rd day buying have coverage. Call morning spoke w/ Alex only to hear car not in Harvard. Definitely upset. Following day learned at Kenosha Wisc. Called insurance co and cancel policy but informed being charged for 3 days of coverage and 7 to 10 business days receive credit. No tact customer not respected calls not return same with emails. Closing Bob did a great job but Sales man Alex ralks with fork tongue

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great Experience and Service

by Terrianne on 05/10/2016

My experience was phenomenal. I only came in to think and look about the possibility of replacing my present auto. I was greeted by a friendly, helpful young man. He didn't push and shove but showed me what Harvard Ford had available and compared that with what I was looking for. I couldn't have been treated better. I not only left with a new(er) vehicle, but with warm feelings about the way I was treated, from the first greeting on the lot to receiving the keys to my new car. Thank you to all of you that made this experience such a memorable one. I will surely recommend Harvard Ford whenever I get the chance. signed: A very happy, satisfied customer

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

great people to work with.

by Bill20155554 on 09/07/2015

this dealership is the best , angelo and chris are good people to work with .my new 2015 taurus sel is fantastic.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Harvard Ford Great Ford Dealership To Buy From

by mvshafer on 07/21/2015

Transit med roof. Everyone at Harvard Ford is THE GREATEST. Thanks for a great buying experience. Michael Shafer Power Electric,Inc PS Great Truck

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

ford mustan

by farmall1950 on 05/21/2015

everything was done to get us the car that we wanted and still could afford which was a mustang

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Buying my Ford Focus

by J147 on 04/02/2015

I came in based on a photo and description of a Focus I found on-line. After shopping around Rockford a bit, the Focus you had on your lot was the cleanest/lowest miles/ and right price of anything I found within 25 miles of Rockford. I loved the car I was there to see. Debbie remembered me from a quick call I had made before I made the drive out. I was quickly helped and in the car for a test drive. I will add that the car was not as clean as it looked in photos on line. Sam took care of that before I drove it home. Payment paperwork was smooth and made very easy with the staff there at the dealership. I would certainly buy another car there because I felt comfortable, attended to, and welcome. I felt this dealership appreciated my business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

stay away

by dangryn on 06/17/2014

please listen to me and do not waste your time here on a used car, I learned the hard way, salesperson sold me a lemon and he is [non-permissible content removed] nothing but problems for a car I haven't even paid off, they will not be honest with you and tell you everything, they will withhold info and tell you what you want to hear, take my warning stay clear from here.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Best dealer around

by acdii on 12/27/2012

Bruce and Sean are the guys to see here, they have worked with me on several vehicles over the past few years and always treated me well. No BS back and forth, I ask for a price and they deliver, and if it didn't meet what I was looking for, then they worked with me until it did. If they didn't have a car I wanted, they looked for one. In fact they went all the way to Ohio to get me a car, and we still have it too. They have always given me a fair price on my trades, and not once have I felt cheated. Highly recommend this dealership to anyone looking for a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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