Hawk Dodge Chrysler Jeep Ram Sales Reviews

Beware of these guys...follow-up customer service skills are non-existent. They threw in a lot of deals to get me to buy the car and when I called a week later, asking the salesman who sold me the car about a promised part, he told me he had no idea who I was, what I was talking about, and hung up, ...
Read the full review

The worst customer service imaginable. Promises made, promises not kept! The management should be embarrassed! A promise of "yes we inspect our cars from the factory, before we offer it to the customer" I think not. A major issue over looked, and not care for the consumer. No wonder why Dodge ranks ...
Read the full review

Spoke with Brian regarding a vehicle for sale. Told me that my offer was accepted, and that I could come in a make the purchase. Drove to Forest Park, from the Chicago border of Indiana (A LONG WAY). Got there within an hour, only to be told that the vehicle had been sold. No one ever even apologize...
Read the full review

I began speaking with the member of the sales team at Park Plaza on Tuesday, of the week in reference. We set up an appointment for Saturday, after making a deal on Thursday. Many email request for photo's of the vehicle were never responded to. After arriving at the dealer on Saturday, I awaited...
Read the full review

On Monday, July 27, 2009, I purchased the Caliber ST from Park Plaza Dodge. During the purchase negotiations I was told by the salesman, Gabriel, (in front of a witness) that the vehicle had a factory installed security system. Later, when I got home and reviewed the vehicle owner's manual for instr...
Read the full review