Wilkins Mazda Sales Reviews

Stay away! The sales team is horrible. This AM my family went in with the intention of buying a CX-9 but walked away after a bad experience with Joe. Customer service is not their priority. Bait and switch tactics, poor listening skills and rudeness are the qualities that Wilkins excels at. Was a p...
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I was in dire straits as my old car's engine fried and I wasn't ready for a new car. Jeff Matzkin was a very patient, understanding, and helpful individual in the purchase of my CX-9. Thanks, Jeff for showing all the bells and whistles on my new CX-9 and taking the time in showing them to me.
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Peter was our salesman and he was incredibly patient with me. I requested a bunch of quotes online and we emailed back and forth for about 2 weeks before we bought the car. I called him and emailed several times with questions and he always answered patiently and didn't act irritated even though it ...
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After trying to be taken for a ride by Evanston Autobarn (What is Chicago Access Fee anyway?), I went online to carwoo (nice because the dealers don't know who you are, only that you are not a tire kicker because you pay $49 to use the service) and negiotiated with 5 dealers at the same time. Three ...
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After sending in a price for the car, when I asked for specifics, the salesman kept trying to sell an earlier ear model to me. After the manager of the dealership called me, I re initiated the process only for Andy M to quote me a price which according to him was "out of the door". After I went to t...
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