I bought a new LaCrosse from Howard Buick at the end of December and could not have been happier with the process. I competitive bid online and got honest, straight forward information not to mention a great price. The preliminary exchange of e-mails lent itself to the wonderful experience at the dealership. It was a no surprises, straight forward purchase with both sides happy with the deal. From the moment we walked in and had our first conversation with the sales manager we felt welcome and at ease. Our salesman was great. He gave us the keys for a test drive and walked us through the deal and the preliminary paperwork and made sure that everything was as we had discussed and to our satisfaction on the trade in value. Then the business manager got us through a pile of forms in a minimum amount of time and saved us some additional cash in the process. We were in and out in a bit over two hours, which included prepping the car for our departure. Perhaps the best car buying experience we've ever had.
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