Elmhurst BMW Service Reviews
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Elmhurst BMW Service Reviews

  • 466 W Lake St
  • Elmhurst, IL 60126 (map)
  • (888) 628-5712
  • Chat with Dealer

Service Reviews

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Service Rating A great experience By F_D on 02/24/15 07:02:58 AM PST
Recommend this dealer? Yes

My salesperson, Josh Douglas, was knowledgeable, direct, honest, and not in the least bit pushy. He was more concerned with getting me the information and pricing I wanted than trying to "close the deal." Scott was as professional, and overall my shopping/buying experience was extremely positive.
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Dealer Response

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Josh made sure your concern was addressed properly. We look forward to working with you again and if there are other things you ... Read more

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Service Rating Engine Light Service call By tburns26 on 02/12/15 05:42:52 AM PST
Recommend this dealer? Yes

Joel made me feel confident everything would be taken care of. He explained what was going to happen very well
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Dealer Response

Thank you for the excellent review! Everyone here at Elmhurst BMW is committed to providing the best possible customer experience. It is great to know that Joel was able to provide you with an informative service. Please feel free to call or stop by if there i... Read more

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Service Rating Elmhurst BMW with Eugene Royfe By Anand_Shah on 01/26/15 07:40:45 AM PST
Recommend this dealer? Yes

Eugene delivered on what he promised, always available and replied to my questions very quickly. Very smooth transaction with no surprises.
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Service Rating Excellent Service!!! By JSW53 on 12/19/14 06:30:47 PM PST
Recommend this dealer? Yes

I called the night before and was able to get an appointment for the next morning. The staff was courteous and responsive. Their customer service was excellent.
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Dealer Response

Thank you for taking the time to write about your experience with us. At Elmhurst BMW, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to meet your expectations. Do not hesitate to co... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service Advisor By JEM630 on 06/19/14 11:26:41 AM PDT
Recommend this dealer? Yes

Made the appointment with no problem, when I arrived, I was immediately seen by the service advisor Scott, who was very professional and courteous. Had to wait for the repairs and was informed of the progress as I waited. The work was extremely well done as has been the case for the many years I hav...
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Dealer Response

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Elmhurst BMW was able to provide you with a great experience! We really appreciate this feedback and we will share it with the... Read more

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