Ron Hopkins Ford Service Reviews
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Ron Hopkins Ford Service Reviews

  • 1045 E Chicago St
  • Elgin, IL 60120 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Bait and Switch By DieselLady on 04/11/16 06:29:40 PM PDT
Recommend this dealer? No

I brought my F250 into Ron Hopkins because it was starting very hard. After they looked my truck over, they said I needed new glow plugs at a cost of $900. I was floored, but that turned into anger when I brought it home and found they had NOT fixed the problem. I brought it back and they replace...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating poor service dept By tom406 on 10/08/13 08:50:39 AM PDT
Recommend this dealer? No

We took our 06 Taurus to ron hopkins for a starting problem. They kept the car for a month and during that time the car repeatedly exhibited the starting problem. They either did not devote the time necessary to diagnose and repair the problem or lacked the expertise to deal with the issue. The car ...
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Dealer Response

After reaching out to the customer to discuss the situation it came to light that Tom had previously taken his vehicle to a shop in St. Charles that could not replicate the problem after towing it in, but replaced his fuel pump (which he mentioned to my staff,... Read more

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