Ron Hopkins Ford Service Reviews Dealerships
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Ron Hopkins Ford Service Reviews

  • 1045 E Chicago St
  • Elgin, IL 60120 (map)
  • Chat with Dealer
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Service Rating poor service dept By tom406 on 10/08/13 08:50:39 AM PDT
Recommend this dealer? No

We took our 06 Taurus to ron hopkins for a starting problem. They kept the car for a month and during that time the car repeatedly exhibited the starting problem. They either did not devote the time necessary to diagnose and repair the problem or lacked the expertise to deal with the issue. The car ...
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Dealer Response

After reaching out to the customer to discuss the situation it came to light that Tom had previously taken his vehicle to a shop in St. Charles that could not replicate the problem after towing it in, but replaced his fuel pump (which he mentioned to my staff,... Read more

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