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I am very impressed with McGrath Honda, Elgin facility on Randall. They have beautiful waiting area with kids zone. They have huge inventory and impressive service department. I bought 2011 Honda Pilot EX-L from this dealer. I had price issues with Sales Person and Sales Manager, but Marlo who asisted me to get the best price. The friendly customer support from McGrath and Marlo's asistance on getting the purchase value of the car made me the McGrath Honda, Elgin as top ranked dealersip. I am enjoying my new car and more satisfied. Thanks for the sales person and sales manager who dealt for my vehicle purchase
Original Review - I went to McGrath Honda to see the Honda Pilot and Sales person Jerry Mcdon....worked with me. He is so innocent and he is not that co-operative to explain the vehicles with deifferent models. He is just showed one and concentrated on making that car with optional accessories. He was not explained properly the differences between different models. He did not give time to think about the price. With some bargain I booked the car and now he is not turned to me. he haven't responded to any questions. I see the sales manager Chris..he is also like same. please do not prefer to go McGrath. It was one of the worst experience I ever see in my 10 years US life. We will be [violative content deleted] if we prefer McGrath. I see fecility is good but not the customer support. I hope this will help lot of them to survive from McGrath Honda Thanks
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