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McGrath Honda Sales Reviews

  • 2020 N Randall Rd
  • Elgin, IL 60123 (map)
  • Chat with Dealer
Sales Rating: Updated! (Previously 1.0 Star Rating)

Marvelous and User Friendly Dealer Updated!

Written by gsekhar on 07/09/11 09:19:46 AM PDT
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

Updated!(08/08/11 09:50 AM PDT)- I am very impressed with McGrath Honda, Elgin facility on Randall. They have beautiful waiting area with kids zone. They have huge inventory and impressive service department. I bought 2011 Honda Pilot EX-L from this dealer. I had price issues with Sales Person and Sales Manager, but Marlo who asisted me to get the best price. The friendly customer support from McGrath and Marlo's asistance on getting the purchase value of the car made me the McGrath Honda, Elgin as top ranked dealersip. I am enjoying my new car and more satisfied. Thanks for the sales person and sales manager who dealt for my vehicle purchase

Original Review - I went to McGrath Honda to see the Honda Pilot and Sales person Jerry Mcdon....worked with me. He is so innocent and he is not that co-operative to explain the vehicles with deifferent models. He is just showed one and concentrated on making that car with optional accessories. He was not explained properly the differences between different models. He did not give time to think about the price. With some bargain I booked the car and now he is not turned to me. he haven't responded to any questions. I see the sales manager Chris..he is also like same. please do not prefer to go McGrath. It was one of the worst experience I ever see in my 10 years US life. We will be [violative content deleted] if we prefer McGrath. I see fecility is good but not the customer support. I hope this will help lot of them to survive from McGrath Honda Thanks


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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I had again bad experience with McGrath Elgin. While completing the paper work the finance guy asked me to buy the service coupons. I told I do not need it. He explained me that it is cheaper and you get oil service and tire rotation for every service. I specifically asked that can I use it any where? he told yes you can use any where, since coupons will come with VIN number and can be accessed anywhere. When I went to nearest Honda showroom they are not accepted. I talked to McGrath Elgin they told that you can use any McGrath. I surprised with this, I really hurt the guy saying this. Because they are not holding their words. I asked couple of times that can I use it any where the Honda Service Center. Since I am a contractor and move places for every few months for work. I ALREADY WROTE MY REVIEW IN LAST YEAR FOR MY CAR BUY. PLEASE CHECK BELOW REVIEW FOR MY OTHER EXPERIENCE IN BUYING A CAR WITH MCGRATH, ELGIN.

  • By guna
  • on 03/22/2012
  • 03:46:08 PM PDT
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