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Elgin Toyota Service Reviews

  • 1200 E Chicago St
  • Elgin, IL 60120 (map)
  • (888) 376-5891
  • Chat with Dealer
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Service Rating No Pressure By Herlinda3568 on 10/19/14 04:20:35 PM PDT
Recommend this dealer? Yes

Honest, quick and attentive personnel. They explain what they have done and what needs to be done in plain language. No pressure experienced. While waiting, I enjoyed the free coffee and bagels offered by Elgin Toyota.
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Service Rating Missed something By jakeyboy on 10/19/14 07:36:06 AM PDT
Recommend this dealer? No

I got a lot of work done for my job while I was there. I was told on the phone it would be a 1 hour appointment but found out when I got there that it would be closer to 3 hours. I just took my car to a body shop and was immediately told I was missing a panel under my car that keeps water, debris, ...
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Service Rating My first new car experience By 1VSM on 09/30/14 09:01:30 AM PDT
Recommend this dealer? Yes

The service advisor Rudy went above and beyond to give me the best first time experience by providing me every bit of information about my new vehicle. Even when the porters were "busy" and couldn't wash my car he took the initiative to accomplish this. I will come back again and see Rudy only for s...
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Service Rating Great service Department at Elgin Toyta By jojo1835 on 09/11/14 02:43:18 PM PDT
Recommend this dealer? Yes

As always your service department goes above and beyond. I am always treated with respect and have repairs taken care of as promised. I will continue to come to Elgin Toyota to have my 2 senior Toyotas repaired. Kudos as always goes to Ryan, Darryl and service manager Ankeet. Thanks, Joanne & Tom...
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Service Rating Worked Preformed on Toyota Avalon By RicLynell on 08/15/14 08:50:45 AM PDT
Recommend this dealer? Yes

Everything got done in a very timely manner. The estimate on how long I would have to wait for the car was dead on. No surprises.
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