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Elgin Toyota Scion Sales Reviews

  • 1200 E Chicago St
  • Elgin, IL 60120 (map)
  • (888) 710-1480
  • Chat with Dealer
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Sales Rating Purchase of 2014 FJ Cruiser Written by fjdriver1 on 02/08/14 04:43:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After visiting 3 other Toyota dealers with less than satisfying results, I talked with and then visited Elgin Toyota. I had done a significant amount of research prior to talking to the dealers I visited. My negotiations with Elgin were straight forward and smooth. Elgin went above and beyond to get...
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Sales Rating $860 add on Written by ellabulldog on 09/17/13 08:15:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

was on my way to buy today and all of a sudden the destination fee got added to the sale price, no mention of it at all prior in emails, quote or their ad, pretty big oversight, I can get one elsewhere so their loss and of course I will never go there again nor tell a friend to, also internet sales ...
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Dealer Response

We want to sincerely apologize for any misunderstanding or inconvenience you experienced while visiting our dealership. We would love to have the opportunity to speak with you about your experience. Please feel free to contact me at my direct line 847-628-2845... Read more

All Comments (1)
Sales Rating Once Good; Twice Bad Written by Ravedog on 08/23/13 01:26:27 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Over the years, we have purchased two vehicles from this dealership. Our first experience was excellent. Our second experience was nasty, as the sales manager, Adrian, failed to honor his prior commitment on our trade-in value for absolutely no real reason. He was very unprofessional/unethical in hi...
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Dealer Response

We want to sincerely apologize for any misunderstanding or inconvenience you experienced while visiting our dealership. We value you as a customer and would love to have the opportunity to speak with you about your experience. Please feel free to contact me a... Read more

All Comments (1)
Sales Rating A five star+ dealership Written by webgal on 05/24/13 03:28:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2013 Toyota Corolla. I saw the car information online and contacted the "internet salesman" who e-mailed me a complete list of what was on the car and the online price. I made an appointment to see the car that afternoon. When I got to the dealer the car had been washed and was sitting...
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Sales Rating Happy with our decision. Written by Happyfamily2 on 04/09/13 02:01:17 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We have leased many cars before, and few from Elgin Toyota, and we came to use their service, our salesperson was truly excellent, patient and helpful, there was no pressure on her part and I felt fully informed, we enjoyed doing business there and always come back to see Bo and the rest of their st...
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