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Dealer Sales Reviews

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A Truly Good Experience

Written by drp3 on 04/19/11 11:51:51 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was looking to get out of my gas guzzling truck and into a fuel efficient car. I had my eye on the Sonata. I wanted specific options. Limited, Turbo, Grey ext, Black int, with Navi. Well that car was much harder to find than I had anticipated. Turns out they were to find exactly what I wanted without the turbo. (and after a test drive of both, I was totally fine with that!) As with most people I don't really "trust" dealerships. However after looking online and reading some of the reviews about O'Hare Hyundai, I decided to try them out. There were two reviews that had good experiences with Mary Rycerz. So I asked for and got her. She was very helpful and listened and wrote down every detail I needed! (she actually LISTENED to me). Turns out the car had to be shipped from Milwaukee! It arrived the next day. I had some questions about my lease and how all the numbers "came together". Ray Reynolds, a sales manager there answered EVERY DETAILED question that I had. I was very impressed. They were able to work with me and get me to the numbers I needed to be at! (and no, I don't work there, I am a real customer!) Ask to work with those two and you will be happy you did!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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