Advantage Dodge Chrysler Jeep of Des Plaines Sales Reviews

Sales Experience Incredibly Slow and Frustrating

by carterjkny on 03-18-08 (08:09PM)

Pros:

Good deal on a car

Cons:

Sleazy - have to talk to the sales manager - tactics

The internet inventory of the dealership identified the model and color combination we were looking for which is why we drove over 30 miles to this dealership.  However, when we arrived, the model and color were not available.  After almost 2 hours at the dealership with a pregnant wife and a 2 y...

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In the middle of closing the deal, sold the car and didn't tell us!

by apoxy on 10-03-07 (02:45PM)

Pros:

Smooth, quickly progressing negotiations.

Cons:

Dishonest, dishonorable, uncourteous sales staff.

My wife and I were about to buy a car in a fairly rare configuration and had submitted our final offer for consideration before we committed to come in to finalize the sale.  Our sales representative (and Advantage's internet manager,) Dan Daniels, told us he'd run the numbers by his manager and ...

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Not too happy

by ed60062 on 09-26-07 (10:49AM)

Pros:

Had the vehicle in stock

Cons:

The salesman uses the "time waster" technique to keep you on the lot.

Their website inventory showed they had the exact car I wanted. Upon arrival the salesman wasted a lot of my time trying to find the vehicle. After a lot of back and forth he found it but it wasn't for sale--it was to be shipped to a California dealer. After an hour and a half I decided I wouldn'...

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