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Pauly Toyota Service Reviews

  • 1035 S IL Rte 31
  • Crystal Lake, IL 60014 (map)
  • (888) 557-5140
  • Chat with Dealer
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Service Rating Service at Pauly By hdsale on 06/01/13 11:14:00 PM PDT
Recommend this dealer? Yes

No problems here with Pauly service. Dedicated service reps and technicians seem to honestly diagnose issues. I did not and have never observed bait and switch tactics here. Pauly has a nice waiting area with free coffee and snacks, free WiFi, a business waiting area with computers, and a kids waiti...
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Service Rating Pauly service department is horrible By ts104 on 09/16/12 07:23:58 AM PDT
Recommend this dealer? No

I have purchased several vehicles from Pauly Toyota in the last 5 years but in the last year or so there service department has become not much more than scam arrests. As I waited for my oil to be changed several times, in there very nice lounge, I noticed more and more them hitting on older custome...
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