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Pauly Toyota Scion Sales Reviews

  • 1035 S IL Rte 31
  • Crystal Lake, IL 60014 (map)
  • (888) 557-5140
  • Chat with Dealer
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Sales Rating No hassle, no pressure sales process Written by AutoHappy on 12/29/13 04:38:55 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Dealt with Jeff B. and got a fair deal. He took time to answer all my questions and patiently explain differences between models. Gave me a tour of the dealership and introduced staff members. Jeff even spotted a snow covered road where I could test the car's winter handling. Low pressure environmen...
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Sales Rating Horrible Customer Service Written by Chase39 on 10/27/13 02:30:08 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Did not receive an online price quote from Internet Sales Director Jeff B. after my request.
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Sales Rating New car purchase Written by torch1 on 12/12/12 03:43:25 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

5th new car purchase from this dealership. A pleasant experience. See Jeff at Internet Sales first.
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Sales Rating Are we talking about the same dealer? Written by matt_thompson on 09/12/12 04:41:09 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a new Camry from these guys last week. Their price after getting a quote online was the same as when I got there. They didn't try to switch cars, options, nothing. There was no "bait and switch" as others have said. Steve and Jeff in the internet department were great to deal with. Maybe...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating I agree - bait & switch! Dishonorable dealer. Written by kpmurraylg on 07/05/12 06:05:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased in good faith a black Toyota Camry in 2002, I visited the dealer at night - made my purchase, came back the next day to take delivery. The paint job on the car had all kinds of swirl marks - I was told "that was just from the wax job", so I took delivery believing this would go away afte...
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