Edit this listing

Crystal Lake Chrysler Jeep Dodge Ram Sales Reviews

  • 5404 S State Rte 31
  • Crystal Lake, IL 60012 (map)
  • Chat with Dealer
Sales Rating:

The best car buying experfience for me

Written by tmusco265 on 11/06/11 07:19:24 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the second vehicle I purchased from Gary (owner of Crystal Lake Chrysler Jeep and Dodge). I cannot say how impressed I am with this dealer and owner. From the moment I met up with Gary while shopping for a Dodge Ram I knew he would make sure I was completely satisfied. Gary assigned Vince to help me locate the right truck but Gary takes care of all the pricing. It certainly beats playing games waiting for new car managers to approve deals negotiated between the buyer and salesman. Gary gave me a great trade in valus for my truck and made the process as simple as possible. Initially I left the dealership without purchasing and asked them to locate a specific color and model for me. I used the internet as well and could not locate the exact truck I wanted anywhere. Finally I decided to buy their showroom truck which had extra features (Ramboxes) I didn't think I would use but boy was I wrong. When I called gary back we made an appointment for the following morning to write-up the deal. I told him I was limited on time because I had to work that day. I arrived at the dealership before opening and saw Gary with his sales crew waiting for me. We had the whole deal worked up in less than an hour. I would recommend anyone looking for a vehicle to visit this dealership and ask for Gary. A+ all the way!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

Post a Comment or Update This Review

You must be signed in to post a comment or update this review.

Sign In
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific