Brilliance Honda of Crystal Lake
Customer Reviews of Brilliance Honda of Crystal Lake
Great Experience
byon 04/09/2024
Sales team were great and attentive. Matt Rollak was extremely helpful. There were no hidden fees and Honda financial services had great deals for new graduates.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 04/09/2024
Sales team were great and attentive. Matt Rollak was extremely helpful. There were no hidden fees and Honda financial services had great deals for new graduates.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New CRV
byon 02/10/2024
Very friendly. No pressure. It didn't take long.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nice staff
byon 01/14/2024
Nice staff, very helpful and amiable. Rich Wicker was awesome, very caring gentleman man. Will buy future cars from them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Stress Free!
byon 11/02/2023
Contrary to what a visit to a car dealership has traditionally been, dealing with the overall staff at Brilliance Honda was very positive. The main reason I chose to do my business at this dealership was DOMINGO SANCHEZ. This kind, knowledgeable and professional individual was with me every step of the way up to the moment I drove my vehicle off the lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fourth car with Brilliance
byon 10/27/2023
Jay our sales person was fantastic. The entire buying process was clear on no BS pricing, no hidden fees, no surprise “unremovable” dealer installed options. I did check around at other area dealers before coming back to Brilliance for our fourth vehicle purchase. Those dealers definitely use some of these tactics like low pricing online then hit you with hidden stuff. Brilliance has the best value, quality and service and I will recommend them to all friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2024 Honda CRV
byon 09/23/2023
Brilliance Honda is great! Answered all my questions and helped me decide on the right car for me. Eva my sales specialist was awesome….makes you feel like family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Exemplary Service
byon 09/19/2023
This is my second time leasing a car from Honda Brilliance with Jason Watt. Everything always goes so seamlessly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales
byon 08/09/2023
Great salesman, worked and compromised really well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lease of 2023 Honda CR-V
byon 06/23/2023
This was our 4th lease with Brilliance and it was the best experience yet. We worked with Rob Calhoun and he went out of his way to get us exactly what we needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great experience
byon 04/29/2023
Just bought a brand new ‘23 Pilot. It was a very quick and easy experience. Love this location and the people who work there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honda Pilot purchase experience
byon 04/23/2023
Rob Calhoun is honest, dependable, fun, knowledgeable, and a man of true integrity. He made my purchase experience of a new Honda Pilot fun and easy, you did it AGAIN Rob and I appreciate you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
You Get the Best from Brillance
byon 03/08/2023
Been leasing from Brilliance for over 15+ years. Great customer service & experience. Very honest & trustworthy, not high pressure sales. Service department quick & on time for my oil changes. Shout out to Jason Watt & Dan in finance on my recent lease. This will always be my go to place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
New car purchase
byon 01/27/2023
Everything went very smoothly and fast. Salesman was very knowledgeable about the vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
So happy with purchase and buying experience
byon 11/01/2022
We have recently purchased a Honda passport from Brilliance. We didn’t love it and ended up trading it in for a different car. Brilliance was awesome throughout the whole experience. Jon Nello and Megan had so much information to offer and made the process so easy. Our salesman was Jeff and he was so helpful getting us through the whole process as well as explaining everything on our new car. Will definitely buy from them again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 10/09/2022
From the start, engaging Jeff F., the buying experience couldn’t have happened more professionally and smoothly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 09/27/2022
Incomparable experience - from selection of the car I wanted, working with my salesman Rick Miller, to arranging the financing, and getting on the road - Brilliance made it simple!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
purchaser
byon 08/22/2022
Fantastic dealership, great people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you Rick Miller of Brilliance!
byon 06/22/2022
Rick, thank you for your help and making the car buying process quick and easy! Such a pleasure to meet you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lease
byon 05/21/2022
Jason was great to work with. He was very informative and make it a painless and smooth process. I appreciated his casual sales approach.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great car buying experience at Brilliance Honda
byon 04/19/2022
I had a fantastic experience when buying a car from Brilliance Honda last week. My salesman was Hector Arroyo. He was professional, knowledgeable, and not pushy. The dealership made a very fair offer for my trade-in, much higher than other places, and also negotiated the price of my new purchase. I was very pleased with this overall experience and would highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New vehicle purchase
byon 04/10/2022
Kevin and James made car buying, during challenging auto market conditions, seamless. They offered sticker price when other dealers did NOT and they kept me posted on all delivery and financing updates. Great products and great customer service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
