Brilliance Honda of Crystal Lake Sales Reviews Dealerships
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Brilliance Honda of Crystal Lake Sales Reviews

  • 680 W Terra Cotta Ave
  • Crystal Lake, IL 60014 (map)
  • (888) 865-2123
  • Chat with Dealer
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Sales Reviews

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Sales Rating Excellent Experience Written by ComputerGeek2 on 07/28/15 07:52:42 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Brilliance Honda provided the best car buying experience I've ever had. The entire process went very smoothly from start to finish, and I got a great deal.
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Sales Rating Great Experience Written by KimBozzetti on 06/07/15 11:26:42 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience here! Everyone was very attentive when choosing a car. They let me take as long I needed to pick the car that best suited me. The whole process went very smoothly and I would recommend coming here.
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Sales Rating Brilliantly Awful! Written by lauracharron on 12/01/13 04:43:43 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

My husband and I have been loyal customers for 15 years to Brilliance Honda in Crystal Lake and have purchased 3 new cars there and 3 leased cars there as well as recommending them to friends and family who have in turn purchased 3 new cars there (all CRV's). We brought our 2 leased cars in on Satu...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Bad buying experience. Written by bob544 on 04/16/13 06:51:23 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

The salesmen act like mafia type guys, they are rude and they want you to buy a car right on the spot. The managers are even worst. Not a good place.
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Sales Rating Great experience overall, but they need to work on followup Written by VLM_Wauc on 01/11/13 11:01:33 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would have given Brilliance Honda 5 stars for the actual car buying experience - upfront, fair, easy to deal with; but they fell far short of expectations when I had to e-mail several times looking for answers to questions arising after a thorough review of the paperwork I was sent home with. I wa...
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