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Brilliance Honda of Crystal Lake Sales Reviews

  • 680 W Terra Cotta Ave
  • Crystal Lake, IL 60014 (map)
  • Chat with Dealer
Sales Rating:

First time ever hugging a sales guy.

Written by giraffegoddess on 02/24/11 02:52:56 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

(02/25/11 09:43 PM PST)- not = note (misspelled)

Original Review - I cannot say enough good things about my buying experience. I first got a great quote from the dealership. Then I went in and talked with one sales guy, all the way through the process. This is the first time ever there were no 'tag teaming'. I have walked out on many others who have done that. Of course dealerships try to have you buy extra this and that... they are a business. When I said no, there was no pressure or pushing from my sales guy, Darrell Herbert. This was a first for me also. I had it already set in my mind if he pushed, I would walk, he never did. He was great all the way around. I know I great a great deal, because of Edmunds. This dealership will always be the first place I look for new and used cars. And I will hope Darrell is working, he is so easy to talk with. NO COMPLAINTS! (addition not - my brother loves their service department)


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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