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Laura Buick Pontiac GMC of Collinsville, Illinois

OVERALL SALES RATING:
not rated
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OVERALL SERVICE RATING:
3.3 stars
Reviewed by 2 members
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DEALER INFORMATION:
Laura Buick Pontiac GMC
903 N Bluff Rd
Collinsville, IL 62234
(618) 344-0121
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HOURS:
Sunday
Closed
Monday
8:30 am- 9:00 pm
Tuesday
8:30 am- 6:00 pm
Wednesday
8:30 am- 9:00 pm
Thursday
8:30 am- 6:00 pm
Friday
8:30 am- 9:00 pm
Saturday
8:30 am- 5:00 pm
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Sales Reviews of Laura Buick Pontiac GMC
Sales Rating:
not rated
Sales Associate:
not rated
Vehicle Inventory:
not rated
Finance Department:
not rated
Trade-In Process:
not rated
Buying Process:
not rated
This dealer has not yet been reviewed for Sales
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Service Reviews of Laura Buick Pontiac GMC
Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
5 bars
Shuttle or Loaner:
5 bars
Fantastic Service Experience!!!
by jedwards70 on 07-25-08 (08:57AM)
Pros:
Excellent Service, Courteous, Customer Pick-Up
Cons:
None

I have been servicing my car at Laura Buick for years now, and have nothing but great things to say about their service department! Scott Sipole is one of the most professional service managers I have ever met, and the work they do is second to none! I would highly recommend their services! Their...

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Service Rating:
1.6 stars
Quality of Work:
1 bars
Parts Availability:
3 bars
Price:
1 bars
Waiting Area:
1 bars
Shuttle or Loaner:
2 bars
I bought a 2005 Pontiac Grand Prix
by km7 on 11-29-07 (11:24AM)
Pros:
I got a good deal on the car
Cons:
Terrible Terrible Service

Terrible, terrible terrible. I brought my car in to be serviced it was making sounds. They called me to let me know I could pick up my car and that it had been fixed. I picked my car up and it was not fixed so I brught it back at least two more times before they had a service tech drive with me h...

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