Illinois Dealerships - Perillo BMW of Chicago Illinois
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Perillo BMW Sales Reviews

  • 1035 N Clark St
  • Chicago, IL 60610 (map)
  • (866) 670-1532
  • Chat with Dealer

Sales Reviews

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Sales Rating Buying A Used Car? Be Aware Of This. Written by chicagobmw on 12/22/15 05:00:36 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I want to share the facts and let you decide if it is worth buying your next vehicle at Perillo. First and foremost I purchased a used vehicle. It was a 2007 BMW with just over 88,000 miles on it. The buying process was as smooth as could be expected. I saw the car, test drove it, it was beautifu...
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Dealer Response

Mr. Skraba, thank you for taking the time out of your day to share your feedback. It is unfortunate that you have not been completely satisfied with your most recent experience with our dealership. We want to continue working with you to ensure your complete s... Read more

All Comments (1)
Sales Rating The Worst Written by chgojack on 09/16/15 04:21:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This is the worst dealership period. When I went in for a test drive, the salesman lost his dealer plate. I tried to be understanding but after waiting around 30 minutes I gave up. The [non-permissible content removed] manager didn't care if we were waiting around for 30 minutes, the salesman who wa...
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Sales Rating Excellent Customer Service Written by d1md on 03/12/15 07:50:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my husband and I's second purchase at Perillo BMW. Both times we've had Frank Billman as our sales rep. Frank was caring, honest, professional and the most knowledgeable about cars than any other sales rep we've experienced in the past. He went out of his way and spent hours, patiently, hel...
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Dealer Response

That's what we like to hear! It is great to know that Frank was able to give you such a great car buying experience. Not once, but twice! Our staff prides themselves on being able to give our customers the fun and worry-free car buying experiences that they de... Read more

All Comments (1)
Sales Rating An unexpected angel in a field of devils Written by Phredairek on 03/12/15 06:30:56 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The hassle and stress of buying a vehicle can be quite tedious and nerve wracking to say the least. That is until i encountered a sales associate named FRANK BILLMAN. This gentleman displayed paladin-like qualities which are rarely (if ever) displayed by members in the seedy industry of car sales....
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Dealer Response

Thank you for taking the the time to share your comments. We are very happy to hear that Frank was able to provide you with a level of customer service that blew you away. Our entire staff strives to give all of our customers the top notch customer service tha... Read more

All Comments (1)
Sales Rating My Perillo Nightmare Written by Brian_Mc on 09/26/14 07:22:35 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had European delivery of a 2015 X1 earlier this year. When it arrived at Perillo from Europe and I took delivery, several items that belonged in the car were missing (cup holder, iPhone bracket). The car was not properly tested either - the BMW Assist has never worked. Repeated calls to B...
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