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Napletons Northwestern Chrysler Jeep Dodge Ram Service Reviews

  • 5950 N Western Ave
  • Chicago, IL 60659 (map)
  • (888) 300-5014
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Good Service and dealer By stph31 on 12/01/09 12:00:00 AM PST
Recommend this dealer? Yes

I bought my Dodge Avenger at Napleton's Dodge. I have been taking it there for two and half years, i had sevice done on it there as oil changes, etc. and i also have had to get my brakes done there. The new thing there is that they have weekend hours that is GREAT. They are very friendlyand there w...
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Service Rating Took care of my Durango nicely By cuedblu on 11/24/09 12:00:00 AM PST
Recommend this dealer? No

We had a major problem with our 2001 Dodge Durango's 4WD and brakes. Although we didn't buy the vehice at Napleton, a friend had recommended that we take our car there. The problem was extensive, but their service manager Sarah kept us professionally informed and gave us an accurate time and cost ...
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Service Rating Worst service department I've ever seen By bmcgregor on 08/12/08 12:00:00 AM PDT
Recommend this dealer? No

I have had a number of bad experiences with Dealership Service departments but Napleton's is by far the worst. I don't even know if I can describe all the problems in the space provided. On Monday 8/8/08 we had our van towed after hours in with what turned out to be an axle problem. The next day we ...
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