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McGrath Lexus of Chicago Sales Reviews

  • 1250 W Division St
  • Chicago, IL 60642 (map)
  • (888) 690-1425
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating My experience was different from the other raters Written by myoldml on 2/25/12 8:55:30 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

In fact, everyone we met exhibited an extraordinarily high level of customer service and professionalism--qualities I have not usually associated with auto dealerships in the past. Brian was excellent as the master of ceremonies and lead actor, though Maria and Doug were equally good in their suppor...
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Sales Rating Bait and Switch dealer Written by branded on 6/13/11 4:36:03 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

I called the dealer to find out if they had a certain color vehicle--the salesman lied and had me come in only to be disappointed. I questioned them about Internet pricing (before I took the ride there) they weren't willing to offer that price upon my arrival. Just curious, how long should a dealer...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Not a nice way to treat a customer Written by thekrausehaus on 8/7/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I have bought two Acuras from McGrath and naturally turned to them when I started looking for a Lexus. I emailed them for pricing and availability on the SUV hybrid and never heard back. I am very disappointed and can't believe that they are too busy to get back to a customer.
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