Ward Kia Sales Reviews
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Ward Kia Sales Reviews

  • 1412 W Main St
  • Carbondale, IL 62901 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Painful experience for Lease return Written by daatch on 10/29/14 11:05:51 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Unfortunately, our lease return experience was difficult. First phone call made, Sales rep seemed to be more defensive than helpful with the process. After questioning if I had an inspection and who performed the inspection etc. I explained that Kia set up the inspection and it was complete. I w...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Will NEVER go back to Ward KIA Written by teachall12 on 04/24/14 09:39:38 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Horrible experience. In a nutshell there is something very wrong with the manager at this location. UNBELIEVEABLE!! No way anyone would want their business run by such an out of control, childish, unprofessional, crude and offensive person. Walked out. Will not return.
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Sales Rating Buyer Beware Written by unhappy86 on 10/20/13 07:08:54 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The 'sale' is all that matters to this dealership. I was lied to and misled by the salesman (and yes, I know it's my own fault to believe the salesman) - but I also contacted the owner/manager of Ward Kia with proof of the salesman's lie and he ignored me rather than making amends for the salesman l...
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