Roesch Ford Sales Reviews
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Roesch Ford Sales Reviews

  • 333 W Grand Ave
  • Bensenville, IL 60106 (map)
  • (888) 852-0780
  • Chat with Dealer

Sales Reviews

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Sales Rating Not honoring the price promise Written by Jeff_WW on 03/05/16 02:01:33 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

The sales staff were friendly. But the manager decided to interpret the price promise differently, basically not honoring the price promise certificate. The brand new vehicle was not fully ready for test drive. The battery died and had to be jumped. The vehicle was dirty too. In the end, there was ...
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Dealer Response

Thank you, Jeff_WW, for your honest feedback about your recent shopping experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to us at (630) 279-6000 at your earliest convenien... Read more

All Comments (1)
Sales Rating Roesch Ford Written by CMcAlpine on 11/10/15 10:43:18 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Overall experience was pleasant. Nick (our salesman) was wonderful. He answered all questions and concerns completely. Finance manager was also great. Got us a great rate.
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Dealer Response

CMcAlpine, thank you for your kind words and congratulations on your new vehicle! We're glad everything was completed to your satisfaction! Take care!

All Comments (1)
Sales Rating We will be back! Written by JermAndCourt on 01/27/15 06:56:26 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Roesch Ford was a pleasure to work with. Our only complaint is that we didn't buy the vehicle on our first visit and had to come back. The salesman, Dave W., was very friendly and helpful. We were able to locate a vehicle we'd seen online with Dave's help. We have since purchased the Explorer and...
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Sales Rating Great Dealership!! Written by rcam914 on 12/02/14 12:34:33 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had Brian K. in the Trucks Department as my salesman and he made my experience wonderful. We couldn't find a truck in the area so we special ordered it with everything I wanted! As it was being built he sent me updates on expected arrival and pricing as the rebates were constantly changing. I coul...
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Sales Rating Convenient, Nice, Helpful Written by Fuzion_Rydah on 06/06/14 03:57:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

These guys and gals are awesome!!! Jessica H. approached me as soon as I walked in and I was sold just in her spirit and outgoing personality alone. I was working with another dealership and when the car I was expecting for them to deliver didn't work out, I took a chance on these guys since they we...
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