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Wickstrom Ford Lincoln Service Reviews

  • 600 W Northwest Hwy
  • Barrington, IL 60010 (map)
  • (888) 698-5275
  • Chat with Dealer
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Service Rating Great Service By price0043 on 02/18/14 05:12:20 PM PST
Recommend this dealer? Yes

Just wanted to let you know that you are very fortunate to have Max and Jose as porters. They are excellent ambassadors for Wickstrom. Both are good drivers and very personable. Jose drove me home last Friday and half way home I realized I'd left my house keys in the car and we had to go back to get...
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Dealer Response

Thank you for sharing your experience and kind words about Jose and Max. They are both great employees - we are lucky to have them on our team. We appreciate your business! -Colin Wickstrom, Dealer Partner

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Service Rating Did someone say customer Service? Not Wickstrom By ericj567 on 09/12/13 07:50:45 PM PDT
Recommend this dealer? No

The dealership is nice and the people are friendly. However when it comes to customer service, they need to take a step back and learn from other companies. I have taking my truck in a couple times and while some of the work has been performed, some they did not. One instance was a power port in the...
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Service Rating Same Day Service By jvanlerberghe on 04/23/13 12:29:22 PM PDT
Recommend this dealer? Yes

We just moved from Michigan a few months ago and have always bought and had our cars serviced with that same Ford Dealership in the past. My Check Engine light came on (shockingly) and I was clueless as to where to take it, as finding a Dealership wasnÂ’t on my mind the past few months with this mov...
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Dealer Response

We welcome you to the community!! Glad we were there to help you out. Thank you for being our customer. -Colin Wickstrom, Dealer Partner

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Service!!! By lance208 on 09/28/11 08:13:23 AM PDT
Recommend this dealer? Yes

I have used the Wickstrom service department on several occasions for scheduled maintenance and for tire repair. The service team does an excellent job in quickly processing my service requests and always keeps me updated on the progress of the work being done on my vehicle. While work is being done...
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Dealer Response

Thank you for taking the time to let us know about your experiences with our service department. We are very pleased to hear that we have earned your confidence and loyalty. We look forward to serving your future automotive needs. Follow us on Twitter for acc... Read more

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Service Rating Great for routine maintenance By epicurious4 on 09/27/11 11:02:08 AM PDT
Recommend this dealer? Yes

I was under the impression that getting certain kinds of service done at a dealership was always more expensive that the 'fast' places. A few years ago I gave Wickstrom a shot for the more routine things like oil change, tires, etc. I was please after some research to find that their prices were ...
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Dealer Response

Thank you so much for writing about your great experiences with Wickstrom Ford. It's exciting to hear that our service department was very informative and made sure you had cost effective, pleasant experiences. We appreciate you making Wickstrom Ford Lincoln y... Read more

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