I purchased a Honda CRV from Valley Honda yesterday and was so pleased I was compelled to let others know how fabulous the process was. (This is my first online review I've ever written for anything!) I started my search online thru Edmunds, specifically asked local dealers to email me quotes, and my Valley sales rep, Bill Terhorst, was the kindest and most efficient of all of the dealer reps. I was amazed at how many others called me repeatedly (I had specifically asked for no phone calls; emails only), emailed non-stop, and even provided incorrect quotes. From the minute I walked in, the people were friendly, warm, not swooping down on me like vultures. It was simply good energy all around. Normally dreading the car buying/lease process, I immediately felt at ease. The negotiations with Bill were smooth, non-threatening, and above all quick! There was no intimidation, only a feeling that the goal was a win-win..unheard of in my past experiences! I walked away feeling extremely satisfied that I received a very good deal, even with a trade in, and received sincere appreciation from the entire staff, Overall, I was simply amazed that the whole experience was so positive. I highly recommend Bill T and Valley Honda!