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[violative content deleted]

Written by dtrvlr on 10/01/07 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I bought a used car from Rokstad a few years ago. First, the salesman was way pushy. Then when I was ready to negotiate they kept passing me between several different sales people who didn't know what the person before them had said. I got the feeling they were trying to tire me out. When I finally decided to purchase a vehicle the process was a pain: After test driving the car I noticed that the starter was bad and I said that I would buy it if they replaced it. They called and said the car was ready the next day and when I came in to check it and make the deal I had to show 3 forms of ID's to purchase the vehicle and when ready to sign at the table they threw in the TT&L fees. Yeah, I admit I had made the mistake of telling them I needed the car badly, and they took advantage of it. They gave me a 3 day test period. Sure enough, the starter had not been replaced, so I went back and had to argue my way into having it replaced without paying for it! [violative content deleted] I will never go to Rokstad again.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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