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Peterson Chevrolet Buick Service Reviews

  • 12300 W Fairview Ave
  • Boise, ID 83713 (map)
  • Chat with Dealer
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Service Rating Old Litha free lifetime oil change By kfalk on 09/17/13 12:52:48 PM PDT
Recommend this dealer? Yes

Nice to have the cars washed again after this service. Its been years since the car was washed after the free oil change.
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Service Rating Warranty repair on Equinox By jdw8 on 09/17/13 11:42:23 AM PDT
Recommend this dealer? Yes

Service staff is always very friendly and are very knowledgable about the vehicles. Would not consider going anywhere eles for my service needs.
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Service Rating What happened to Peterson Chevrolet? By markpeterson1 on 09/17/13 09:03:20 AM PDT
Recommend this dealer? No

I used to recommend Peterson Chevrolet for any and all car repairs. But something has changed in the last 18 months. Friendly customer service has been replaced with "don't talk to the customer" and "great service" has been replaced with "we can't help you with that, but we fixed this other problem...
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Dealer Response

markpeterson1, thank you for taking the time to leave us feedback. It is very important to us that each of our customers is taken care of. We'd like to get more details about your experience so we can address it with our employees. Please call our Service Mana... Read more

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Service Rating Horrible Experience - 2nd visit By pianoman6 on 09/17/13 07:20:56 AM PDT
Recommend this dealer? No

I brought my Silverado in on 8/26 as the Service Air Bag light was on. They ran a diagnostics test for $92 (which I found out later could have been done for free at an auto parts store). They said my air bag sensor was bad. $460 later I had a new air bag sensor. Everything was fine until the light c...
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Dealer Response

pianoman6, thank you taking the time to leave us this comment. It is our goal make sure you have a great experience in our Service Drive. Please call our Service Manager, Tom Browning, to directly discuss your airbag situation: 208-323-5000. Thank you.

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Service Rating Excellent Customer Service By Tekara on 09/16/13 04:38:21 PM PDT
Recommend this dealer? Yes

The People that helped me with my car were fantastic, they were straight forward with everything being done, fast and even willing to go a step above and beyond to ensure that I would have my vehicle ready in time for my read trip. Without question I would recommend the service department here to a...
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