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Dealer Service Reviews

Service Rating:

avoid the service department

Written by nativeidaho on 03/01/11 08:22:29 AM PST
Recommend this dealer? No

I purchased a new car from these guys 3 years ago and used their service department for all the work done to date. I have caught them lying several times and will not return there. They will tell you things like your tires are shot and need to be replaced yet when you take your car to a tire dealer they will tell you the tires are not even worn halfway yet. I caught them not doing things I asked for at several service visits. I have no confidence that they even did any of the checks or service they claimed to do. You get different stories depending on who you talk to at this dealership so over time I found out you cannot trust anything they say. This is one of those dealerships that will try and rip you off every chance they get.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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